Natural currents and atmospheric lighting – the special BINDER swimming experience is partly the result of the innovative power of our Development department. Here, colleagues develop products from prototypes through to series production, for example complex pump and lighting control systems. The department is responsible for hardware development (housing, wiring, electronics) as well as the programming and careful testing of new products and features. Its services also include the customisation of standard products, something which requires good analysis and problem-solving skills from our employees.

In short: our electronic developments and further enhancements for private and public swimming pools originate in the Development department. Such developments also encompass the turbine technology for our counter-current systems, together with various light and motor controls, as well as measurement and control technology. We combine our technical expertise with creative thinking – this can be seen, for example, in the innovative operating concept known as BOB (Beleuchtetes Optisches Bedienfeld, which means “illuminated optical control panel” in English) or the successful BINDER24 app, with features that include the option to call up individual training programmes.

An important component of the BINDER ⁺System is BOB. BOB stands for Beleuchtete Optische Bedienfeld in German, which translates as an illuminated optical control panel in English. Just like our piezo switch, BOB is integrated into the pool wall and enables the turbine swimming system to be operated from the pool. The new control panel also uses LEDs to indicate the set current. This means you can always see the system’s current power level. The BOB LEDs also offer a great colour spectacle.

BOB can be synchronised directly with the BINDER24 app and can be locked to prevent accidental activation. The seam-free surface of the keypad is particularly robust and sits securely in the installation housing even without screws.

New lighting programmes The LED light ring and ambient lighting from BINDER are also made even more attractive by the BINDER ⁺System: the improved control system enables many new lighting effects.

Would you like to know what else our new ⁺System has to offer? Feel free to contact us!

The flow rate of the turbine swimming systems is broad, powerful and keeps the body in balance. This allows you to concentrate fully on your technique while you swim. The counter-current systems are not only perfect for endurance swimming though; they also enhance the positive effect of wellness exercises and provide valuable support for rehabilitation. We haven’t forgotten about fun either: children love to splash around in the current of the turbine swimming systems.

BINDER offers the units in two versions: HydroStar was specially developed for installation in new pools, while EasyStar is ideal for retrofitting in existing ones. Thanks to their extremely compact design, they are quick to install. You don’t need complex pipework or a high-voltage connection. EasyStar, for example, is simply attached to the edge of the pool and firmly screwed to it. What makes the retrofit version from BINDER special is that the system has the same functions and performance as the stationary HydroStar.

Incidentally, it is not only the current that is unique, but also the low energy consumption of the turbine swimming systems: they require up to 80 percent less power than comparable systems. The units can be controlled easily by piezo switch, remote control or with the BINDER24 app.

The best way to test the counter-current systems from BINDER is a free, no-obligation trial swim. Many specialist retailers offer interested pool owners this opportunity. The systems can also be tried out all year round in the BINDER showroom in Frankfurt am Main and in a demonstration pool at the company headquarters in Hamelin.

All information can be found at https://www.binder24.com/en/trial-swimming/.

What needs to be considered when planning the installation of a turbine swimming system? Which installation angle should be selected for optimum flow distribution? Jens Tölg and Jörg Dönicke often hear these and other questions: they are the first point of contact for all questions relating to our products. “But we’re also happy to help out when it comes to operating the systems or individual components,” says Jens Tölg.

Solution-orientated and strong communicators: this is probably the best way to describe the two service professionals. If they are unable to answer an enquiry themselves, they contact our in-house specialists directly – who are never far away. Benjamin Hoffmann and Radu Duduman are BINDER’s friendly and competent business card: our technicians know every product down to the smallest detail, and they know how to install and maintain them correctly.

The tasks of the colleagues in After Sales also include dealing with complaints, planning on-site customer service assignments and supporting the field staff with technical and organisational matters.

You can reach our After Sales team via a variety of communication channels. Every enquiry will be answered as quickly as possible.

In order to be able to view every process in our company from a quality perspective, we have divided our quality system at an organisational level into quality assurance and quality management. Quality assurance is concerned with the operational organisation of our production. Quality management focuses on all organisational and strategic measures that serve to improve the quality of our products, services, applications or processes. The goal is to optimise the effectiveness and efficiency of our work, product and service processes across all departments.

Quality assurance tasks
The remit for quality assurance is broad and diverse. It begins with quality planning during the development and design of a product, include incoming goods inspection and quality assurance during pre- and final production and ends with the outgoing goods inspection. Other key activities include the quality control and quality testing of our products. We always keep an eye on possible ways to improve our products.

Only 100% tested products leave our company
We take random samples of incoming goods and during prefabrication to check whether the product quality is acceptable. In the final or acceptance inspection, we then carry out a 100% test, where every turbine and every engine is extensively tested. The results are stored and evaluated digitally. An inspection certificate is created for each serial number. Our control systems and switch cabinets are also fully tested before they go out to customers.

Quality assurance is therefore firmly anchored in all departments of our company. This shows the importance that we attach to quality management.

Communicating and organising are the two most important activities in this department. While our staff in the sales office are dealing with end-to-end quotation and order processing, keeping an eye on delivery dates and writing invoices, the sales representatives are constantly out on the road.

Direct contact in every direction
The office staff are not only in close contact with their colleagues in the sales regions, but also have a direct line to our production teams. Together with the specialists there, they agree on special features and coordinate order details, for example. The office team also organise the entire logistics chain – with the utmost care and a strong focus on ensuring that the deadlines are met. Any initial technical questions from our trade partners are also answered by our colleagues in the office.

Personal relationship with customers
The main task of the sales representatives is to acquire new contacts and maintain existing business relationships. Our colleagues in field sales also explain our products and their USPs to the trade partners. They organise their appointments and travel routes completely independently and are thus entirely flexible.

Trial swim offers
The BINDER sales representatives also support our specialist trade partners with a variety of sales promotions. Our colleagues help, for example, to organise and run in-house trade fairs – with advertising material and demonstration facilities that can be used for free trial swims. If required, our sales staff can also organise professional athletes to swim against our equipment during the event.

Help with installation
Supporting new trade partners with initial installation is another one of the tasks of our sales representatives. If necessary, our colleagues can be present on the installation site and give practical tips for quick and easy installation.

Valuable information for product development
Our sales staff also perform a completely different function: because they are in direct contact with our specialist trade partners, they quickly learn about the latest trends in the swimming pool sector. We then try to take the information they give us into account when continuing to develop our products. Our sales representatives are always ready to listen to their customers!