In a multi-day auditing process, auditors from TÜV NORD CERT GmbH reviewed numerous described process flows, spoke with employees, and examined various measuring instruments in design and production, as well as customer communication.

The auditors assessed the implementation of the PDCA cycle (Plan-Do-Check-Act) – a fundamental method in the quality management process – and participated in production meetings. BINDER was not only certified as meeting all requirements set out in the 10 standard chapters of ISO 9001 without deviation, but the auditors also highlighted the excellently illustrated work instructions in the assembly department in their final report.

We see many advantages in the QM system: By adhering to the standard, our company achieves clear, traceable processes, enabling us to produce even more efficiently. Furthermore, our customers’ wishes can be optimally recorded and fulfilled. However, the quality management process is not concluded with the certification by TÜV NORD CERT GmbH. We will continuously develop the QM system and adapt it to the changing circumstances within the company.