BINDER back under one roof

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from BINDER GmbH

BINDER back under one roof

Following the relocation of the administrative division, the manufacturer of turbine swimming systems and motors for pool covers, famous throughout Europe, has now brought all of its departments together in its new company headquarters after a construction period of just 18 months. The entire team has been working together at the new location since May 2024.

Since the ground-breaking ceremony on 11 November 2022, state-of-the-art production and administration facilities have been built for BINDER in the Afferde district of Hamelin. The warehouse and production has been located at Eike-Kerstein-Strasse 4 since May 2023, and with the completion of the final building, the administrative division has now also moved into the ultra-modern premises on the approx. 15,000 m2 site.

 

Ideal conditions for even MORE performance and service

Customers and employees alike now benefit from the new site, which was planned with foresight and built at high speed, offering BINDER plenty of space for optimisation. The centrepiece is the middle building with the 7.1 x 2.7 m indoor pool, where customers and interested parties can experience the performance of the counter-current systems for themselves. Processes in production and intralogistics have been further improved. A new robot welding system will soon be added to the facilities. Automated processes in series production will then increase precision and contribute to even better product quality. Overall, the modern, communicative general environment supports a working atmosphere that is characterised by motivation, efficiency and productivity – in order to offer BINDER customers even MORE of the usual flexible and personal customer service with a reunited workforce.

MORE as standard: Our design department

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BINDER GmbH & Co. KG

MORE as standard: Our design department

What would BINDER be without its committed, competent employees? With this in mind, we’re presenting some of our departments to you, in no particular order. This time we’re focusing on: our design department, which specialises in the customised development of special solutions in addition to the design of products, devices and prototypes.

The typical tasks of a design engineer include the creation of drawings, parts lists and documents, as well as the maintenance of CAD and product data. Projects are handled independently, which also includes internal coordination and liaising with customers and suppliers.

Our design engineers specialise in customising our standard products, such as the special EasyStar angle, according to the specified pool geometry, as well as offset cable outlets in the installation housing, customer-specific installation housing solutions and wall ducts. One of the new developments from our design professionals is the flow-optimised poly installation housing, with all its associated components, such as the cover grille, press flange and turbine suspension.

Our design engineers either have a degree in mechanical engineering, are state-certified technicians or have a comparable qualification and are always available to answer technical questions.

BOB and MORE: Our Development department

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der BINDER GmbH & Co. KG

BOB and MORE: Our Development department

What would BINDER be without its committed, competent employees? With this in mind, we’re presenting some of our departments to you, in no particular order. This time, it’s our colleagues who, among other things, ensure the smooth control and operation of our products: the Development department.

Natural currents and atmospheric lighting – the special BINDER swimming experience is partly the result of the innovative power of our Development department. Here, colleagues develop products from prototypes through to series production, for example complex pump and lighting control systems. The department is responsible for hardware development (housing, wiring, electronics) as well as the programming and careful testing of new products and features. Its services also include the customisation of standard products, something which requires good analysis and problem-solving skills from our employees.

In short: our electronic developments and further enhancements for private and public swimming pools originate in the Development department. Such developments also encompass the turbine technology for our counter-current systems, together with various light and motor controls, as well as measurement and control technology. We combine our technical expertise with creative thinking – this can be seen, for example, in the innovative operating concept known as BOB (Beleuchtetes Optisches Bedienfeld, which means “illuminated optical control panel” in English) or the successful BINDER24 app, with features that include the option to call up individual training programmes.

Even MORE swimming fun – with the new BINDER +System

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BINDER GmbH & Co. KG

Even MORE swimming fun – with the new BINDER +System

Great news for all HydroStar fans: the BINDER +System is here! It offers numerous advantages in relation to our popular turbine swimming system.
An important component of the BINDER +System is BOB. BOB stands for Beleuchtete Optische Bedienfeld in German, which translates as an illuminated optical control panel in English. Just like our piezo switch, BOB is integrated into the pool wall and enables the turbine swimming system to be operated from the pool. The new control panel also uses LEDs to indicate the set current. This means you can always see the system’s current power level. The BOB LEDs also offer a great colour spectacle.

BOB can be synchronised directly with the BINDER24 app and can be locked to prevent accidental activation. The seam-free surface of the keypad is particularly robust and sits securely in the installation housing even without screws.

New lighting programmes The LED light ring and ambient lighting from BINDER are also made even more attractive by the BINDER +System: the improved control system enables many new lighting effects.

Would you like to know what else our new +System has to offer? Feel free to contact us!

An indescribable swimming sensation – try it now!

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BINDER GmbH & Co. KG

An indescribable swimming sensation – try it now!

Turbine-driven counterflow systems from BINDER create the feeling of swimming in a river. If you would like to test the unique current, you can do so at any time with a free trial swim. Several specialist retailers and BINDER itself offer appointments at short notice.

The flow rate of the turbine swimming systems is broad, powerful and keeps the body in balance. This allows you to concentrate fully on your technique while you swim. The counter-current systems are not only perfect for endurance swimming though; they also enhance the positive effect of wellness exercises and provide valuable support for rehabilitation. We haven’t forgotten about fun either: children love to splash around in the current of the turbine swimming systems.

BINDER offers the units in two versions: HydroStar was specially developed for installation in new pools, while EasyStar is ideal for retrofitting in existing ones. Thanks to their extremely compact design, they are quick to install. You don’t need complex pipework or a high-voltage connection. EasyStar, for example, is simply attached to the edge of the pool and firmly screwed to it. What makes the retrofit version from BINDER special is that the system has the same functions and performance as the stationary HydroStar.

Incidentally, it is not only the current that is unique, but also the low energy consumption of the turbine swimming systems: they require up to 80 percent less power than comparable systems. The units can be controlled easily by piezo switch, remote control or with the BINDER24 app.

The best way to test the counter-current systems from BINDER is a free, no-obligation trial swim. Many specialist retailers offer interested pool owners this opportunity. The systems can also be tried out all year round in the BINDER showroom in Frankfurt am Main and in a demonstration pool at the company headquarters in Hamelin.

All information can be found at https://www.binder24.com/en/trial-swimming/.

Always there for you: our After Sales team

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der BINDER GmbH & Co. KG

Always there for you: our After Sales team

BINDER not only attaches great importance to top product quality: service is just as important. The team in our After Sales department is always on hand to provide our partners with help and advice. In this episode of our mini series, we introduce you to our colleagues.

What needs to be considered when planning the installation of a turbine swimming system? Which installation angle should be selected for optimum flow distribution? Jens Tölg and Jörg Dönicke often hear these and other questions: they are the first point of contact for all questions relating to our products. “But we’re also happy to help out when it comes to operating the systems or individual components,” says Jens Tölg.

Solution-orientated and strong communicators: this is probably the best way to describe the two service professionals. If they are unable to answer an enquiry themselves, they contact our in-house specialists directly – who are never far away. Benjamin Hoffmann and Radu Duduman are BINDER’s friendly and competent business card: our technicians know every product down to the smallest detail, and they know how to install and maintain them correctly.

The tasks of the colleagues in After Sales also include dealing with complaints, planning on-site customer service assignments and supporting the field staff with technical and organisational matters.

You can reach our After Sales team via a variety of communication channels. Every enquiry will be answered as quickly as possible.

Guarantor for our products: our quality management

BINDER-Qualitaetsmanagement

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BINDER GmbH & Co. KG

Guarantor for our products: our quality management

What would BINDER be without its committed, competent employees? After introducing our sales department at the beginning of this series, we now turn our attention to our quality control department. In this important department, everything revolves around quality – from the product, to the application and service, right through to the process.

In order to be able to view every process in our company from a quality perspective, we have divided our quality system at an organisational level into quality assurance and quality management. Quality assurance is concerned with the operational organisation of our production. Quality management focuses on all organisational and strategic measures that serve to improve the quality of our products, services, applications or processes. The goal is to optimise the effectiveness and efficiency of our work, product and service processes across all departments.

Quality assurance tasks
The remit for quality assurance is broad and diverse. It begins with quality planning during the development and design of a product, include incoming goods inspection and quality assurance during pre- and final production and ends with the outgoing goods inspection. Other key activities include the quality control and quality testing of our products. We always keep an eye on possible ways to improve our products.

Only 100% tested products leave our company
We take random samples of incoming goods and during prefabrication to check whether the product quality is acceptable. In the final or acceptance inspection, we then carry out a 100% test, where every turbine and every engine is extensively tested. The results are stored and evaluated digitally. An inspection certificate is created for each serial number. Our control systems and switch cabinets are also fully tested before they go out to customers.

Quality assurance is therefore firmly anchored in all departments of our company. This shows the importance that we attach to quality management.

Always close to the customer: our sales teams

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der BINDER GmbH & Co. KG

Always close to the customer: our sales teams

What would BINDER be without its committed, competent employees? With this in mind, we’re presenting some of our departments to you in no particular order. Let’s start with sales: Our sales colleagues aren’t just the interface to our specialised trade partners, they also take on many other important tasks.

Communicating and organising are the two most important activities in this department. While our staff in the sales office are dealing with end-to-end quotation and order processing, keeping an eye on delivery dates and writing invoices, the sales representatives are constantly out on the road.

Direct contact in every direction
The office staff are not only in close contact with their colleagues in the sales regions, but also have a direct line to our production teams. Together with the specialists there, they agree on special features and coordinate order details, for example. The office team also organise the entire logistics chain – with the utmost care and a strong focus on ensuring that the deadlines are met. Any initial technical questions from our trade partners are also answered by our colleagues in the office.

Personal relationship with customers
The main task of the sales representatives is to acquire new contacts and maintain existing business relationships. Our colleagues in field sales also explain our products and their USPs to the trade partners. They organise their appointments and travel routes completely independently and are thus entirely flexible.

Trial swim offers
The BINDER sales representatives also support our specialist trade partners with a variety of sales promotions. Our colleagues help, for example, to organise and run in-house trade fairs – with advertising material and demonstration facilities that can be used for free trial swims. If required, our sales staff can also organise professional athletes to swim against our equipment during the event.

Help with installation
Supporting new trade partners with initial installation is another one of the tasks of our sales representatives. If necessary, our colleagues can be present on the installation site and give practical tips for quick and easy installation.

Valuable information for product development
Our sales staff also perform a completely different function: because they are in direct contact with our specialist trade partners, they quickly learn about the latest trends in the swimming pool sector. We then try to take the information they give us into account when continuing to develop our products. Our sales representatives are always ready to listen to their customers!

Lightweight with an optimal current – the new plastic installation housing for wall installation

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from BINDER GmbH

Lightweight with an optimal current – the new plastic installation housing for wall installation

BINDER launches new product to expand its portfolio of turbine shafts: the new plastic installation housing for wall installation is lighter than the stainless steel models and offers an additional benefit.

Until now, pool owners had the choice between a single shaft for single turbines and a twin shaft for systems with a double turbine – both made of stainless steel. With its plastic installation housing for wall installation, BINDER is bringing an additional option onto the market for its single turbines: this shaft is made of plastic and is significantly lighter than the stainless steel model (approx. 30 kg) at 12 kg.

Thanks to its light weight, the plastic installation housing is even easier to install than conventional models. BINDER has not only optimised the material in its latest product, but also the form. Water flows to the turbine even more smoothly, and swimmers benefit from an improved current.

The new installation housing for wall installation is available for use with single turbines and is suitable for pools with liners and GRP pools. Single turbines with a flow rate of 160 m³/h, 215 m³/h and 275 m³/h can be fitted inside the plastic installation housing. In addition to the standard flow aid, BINDER is also offering a flow aid with LED lighting as a special feature. The light ring bathes the water in a colourful light, thereby creating a very special atmosphere in the pool.

Prices for HydroStar and EasyStar remain stable

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der BINDER GmbH & Co. KG

Prices for HydroStar and EasyStar remain stable

Nurturing a partner-like relationship with specialist retailers is very close to BINDER’s heart. Since reliability is also part of a good working relationship, the company will not be increasing the sales prices for its turbine swimming systems despite increased raw material costs.

In recent months, not only have many everyday products become increasingly expensive, but also the components of BINDER’s popular counter-current systems. These include stainless steel, which is used for the production of the installation housings, the drives and the cover panels. The electronic components for the switch boxes have also become more expensive.

Nevertheless, BINDER will not be increasing the price of its turbine swimming systems for the time being. “We endeavour to be a reliable partner for specialist retailers,” says Managing Director Siegfried Binder, explaining the decision. While the price remains the same, the range of accessories for HydroStar and EasyStar continues to expand. For instance, BINDER most recently presented an LED light ring for turbine outflow openings at Piscine Global. It illuminates the water in a wide variety of colours, creating a relaxing atmosphere by the pool.